Client Communication
Our Client Communications packages provide Australian-based virtual reception and client management support for aesthetic, beauty and wellness businesses.
Whether you are a solo operator or operating across multiple locations we have a package to suit your needs.
Essentials
Full comms support, no phone
Includes:
Social media inbox management
Email inbox management
Website enquiry management
Appointment software messages
Client enquiry responses
Booking support (no phone)
Appointment confirmations and SMS follow-up
Suitable for solo operators and brands
Connected
With phone / up to 2 locations / 6 staff
Includes:
Everything in Tier 1
Dedicated phone line answered
Up to 2 locations covered
Up to 6 bookable team members
Appointment scheduling and management
Cancellation and rescheduling management
Waitlist management
Premium
With phone / up to 3 locations / 12 staff
Includes:
Everything in Tier 2
Up to 3 locations covered
Up to 12 bookable team members
VIP client management
Recall and re-engagement
Review request follow-up
Detailed monthly reporting


You need a team of professionals who understand the ins and outs of the aesthetic industry. At Halo we are your virtual practice managers, business strategists, client care experts and aesthetic insiders who speak your language. We understand what challenges you may face running a small business and you don't have to do it alone; we will be right there next to you, working as a team so you can focus on what you love.

Download our comprehensive Halo Services & Discovery Guide and book and Discovery Call with one of our Halo Angels!

Halo Aesthetics Agency acknowledges the Traditional Owners of the land in which we work and live, the Wurundjeri Woi-wurrung and Bunurong / Boon Wurrung peoples of the Kulin nation. We pay our respects to Elders past, present and emerging. We recognise the First Peoples of this Nation and their ongoing cultural and spiritual connections to the lands, waters, seas, skies, and communities
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